Changing Your Username

If you need help signing in to your Ancestry® account, try signing in with your email address instead of your username or resetting your password.

Changing your username

1. Select your Username.
2. Enter a new username and click Update username. If you receive an error message, try another username.
   
   Usernames must:
   • not be in use
   • be between 5 and 24 characters
   • only contain alphanumeric characters (A-Z, 0-9), hyphens (-), underscores (_), and periods (.)
   • not have other special characters or symbols (for example: %, #, @)
      
3. If prompted, verify your account by selecting Send code via email or Enter current password.
4. Success! Your username has been updated.
   
   

Related issues

• Updating Your Name on Your Ancestry® Account
• Setting Your Name or Username for Public View
• Changing the Name, Birth Year, or Assigned Sex at Birth for Your AncestryDNA® Test